Custom Workshop ITSM & ITIL

In addition to the formal certification programs, Wings2i also offers custom training programs and workshops to organizations in the area of IT Service management and ITIL®.
Some of the examples of such workshops could be

  • Custom Workshops on specific process area(s)
  • Custom Workshops on specific lifecycle stage
  • Adoption oriented workshops on specific area such as:
    • Service Catalogue
    • Service Portfolio
    • Configuration Management System (CMS/CMDB)
    • Service Desk and Incident management
    • Change and release management

Our consultants will work with the client organization to draw up a workshop structure suited to the specific organization context and objectives.

Our best-in-class training delivery practice ensures the workshop is delivered in an effective and interactive manner and the intended outcomes are achieved.